Ettingshall Medical Centre Herbert StreetEttingshallWolverhampton, WV14 0NFTel: (01902) 446788
Appointments are now available on Saturdays, Sundays and Bank Holidays for patients of practices within Primary Care Services (VI).
Appointments will be delivered from West Park Surgery West Park Hospital between 8am and 2pm.
Appointments will be available on a first-come first-serve basis to be booked in prior to the day through your normal GP practice.
If you need to book an urgent appointment please call 111 who will redirect your call; alternatively you can call the practice directly on 01902 422677 on the day.
Find out more about Primary Care Services (VI) on the Royal Wolverhampton NHS website.
Primary Care Services (VI) have also Improved Access during the week with weekday appointments available from 5pm – 8pm. For further information please contact your practice team.
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Appointments will be sent out for our immunisation clinics. which we run every Tuesday from 09:30 - 12:00. Please contact us at the practice if you need to make an alternative immunisation appointment or if you have any anxieties or queries regarding immunisations.
Child health surveillance will be provided by the Doctors and Nurses in the practice. In addition all pre-school children will have a named health visitor and will be able to see them at appropriate clinics.
Midwives visit the practice and run antenatal clinics. They can deal with all issues relating to pregnancy. If you are pregnant please make an appointment to book in with the midwives.
Cervical smears are available under the three year screening programme and when clinically indicated. Please make an appointment with one of our practice nurses.
All immunisation and vaccinations are available via our practice nurse team. For travel advice and vaccinations or routine health vaccinations please make an appointment with the practice nurses.
Typically, small cysts, warty lesions and benign moles which are causing discomfort or concern, are removed at this clinic. If you feel that you have a lesion which you might wish removed, please book at a routine appointment with the doctor, ensuring that you inform the reception of the reason for the appointment so they are able to allocate you an slot. At this appointment the doctor will assess the suitability for referral to this clinic. Some lesions are not suitable for removal in the surgery, therefore the doctor may refer you to a specialist.
We offer a full range of advice on contraception services within the practice. Please book an appointment with our specialist contraception trained nurse for advice and information.
Please contact the practice from early September. It is important to have a flu vaccine if you are 65 or over or suffer from coronary heart disease, asthma, diabetes, or other chronic illnesses. Residents of nursing/residential homes and health workers are also advised to be vaccinated.
Pneumovax vaccine, which is also available, protects the body against bacteria that can cause serious disease such as pneumonia, blood poisoning and meningitis. It is recommended for everyone over 65 years of age and others with long-standing ill health. Please enquire at reception if you think you are eligible for this vaccine.
Community nurses are regularly in touch with the practice and they provide nursing to housebound patients and those recently discharged from hospital as and when necessary.
Community midwives work with the doctors to provide care to mothers before and after delivery and for the baby's first 10 days.
The practice also uses the phlebotomy service based at Phoenix Health Centre and bilston Health Centre.
A primary care healthy minds service is available in the practice and can be accessed via GP referral.
We have close links with Compton Hospice and the doctors and nurses are in regular contact with a member of Compton Hospice's home care team. If you need further information, please ask.
These are available when required but we have to charge for them. The reception desks hold an up-to-date list of charges so please ask for these or if you require further details.
For intimate examinations or procedures, the health professionals may use a chaperone. If you would like to be accompanied by a chaperone, please tell the doctor and a fully trained member of staff will be present for the procedure.
You may call in or telephone the surgery for results, but as the telephone is very busy first thing we suggest you phone after 11.00am.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.
There are a number of electronic service developments affecting GP practices which are being made available to our patients, some of which are already operating.
It is a contractual requirement for GP practices to offer and promote to patients: online booking of appointments, ordering of repeat prescriptions and by 31st of March 2015 access to summary information (as a minimum) in their patient record.
Please visit NHS England’s Patient Online Programme’s web pages for more information http://www.england.nhs.uk/ourwork/pe/patient-online/po-public/
Practices are required to promote and offer the facility to view online, export or print any summary of information from their records relating to medications, allergies, adverse reactions and any other items such as ‘additional’ record elements which has been agreed between the contractor and the patient, or have published plans in place to achieve this by 31st March 2015.
The practice currently meets this requirement.
All practices must include the NHS Number as the primary identifier in all NHS clinical correspondence issued by the practice.
Practices are required to promote and offer the facility for all patients, who wish, to book, view, amend, cancel and print appointments online.
The Practice currently offers this facility. If you do not already have a user name and password for this service, please speak to a member of the reception team.
Practices are required to promote and offer the facility for all patients, who wish to order online, view and print a list of their repeat prescriptions for necessary drugs, medicines or appliances.
The practice currently offers this facility. If you do not already have a user name and password for viewing and printing a list of your repeat medications, please speak to a member of the reception team.
Practices are required to enable successful automated uploads of any changes to a patient’s summary information, at least on a daily basis to the Summary Care record, or have published plans in place to achieve this by 31st March 2015.
A Summary Care Record (SCR) is a brief summary of your medical records that will help anyone treating you in an emergency; where they do not have your full medical record. They will have access to information about any medication you may be taking and any drugs that you have a recorded allergy or sensitivity to. Your SCR is automatically updated at least daily to ensure that your information is as up to date as it can possibly be.
If you do not want your medical records to be available in this way then you will need to let us know so that we can update your record. You can do this by speaking to a member of the reception team.
There is a contractual requirement to utilise the GP2GP facility for the transfer of patient’s records between practices, when a patient registers or de-registers. It is very important that you are registered with a doctor at all times. If you leave your GP and register with a new GP, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England. It can take several weeks for your paper records to reach your new surgery. With GP to GP record transfers, your electronic record is transferred to your new practice much sooner.
In order to access the online services available you will need to attend the practice in person with photographic identification e.g. photo driving licence or passport to register for this service.
Once we have verified your identity you will be given your unique identifier number. This will enable you to create an account so you can start to use the facilities available. Please speak to a member of the reception team for further information.
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