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  • Primary Care Services (VI) Additional Appointments Available

    Appointments are now available on Saturdays, Sundays and Bank Holidays for patients of practices within Primary Care Services (VI).

    Appointments will be delivered from West Park Surgery West Park Hospital between 8am and 2pm. 

    Appointments will be available on a first-come first-serve basis to be booked in prior to the day through your normal GP practice.

    If you need to book an urgent appointment please call 111 who will redirect your call; alternatively you can call the practice directly on 01902 422677 on the day.  

    Find out more about Primary Care Services (VI) on the Royal Wolverhampton NHS website.   

    Primary Care Services (VI) have also Improved Access during the week with weekday appointments available from 5pm – 8pm. For further information please contact your practice team.

BEFORE YOU GO - DON'T FORGET TO COMPLETE OUR FRIENDS AND FAMILY TEST (FFT) SEE BELOW

WHY NOT HAVE YOUR SAY & JOIN OUR PATIENT PARTICIPATION GROUP TODAY

PRACTICE  RECIEVED AN OVERALL MARKING OF GOOD  FOLLOWING A CQC INSPECTION ON  15TH FEBUARY 2016

The Patient's Rights

Our commitment to work together:

carer2This practice aims to provide the highest quality health care available under the NHS to all its patients with a well-trained and motivated primary health care team.

Patients will be treated with consideration and courtesy by all our staff.

Patients will receive appropriate information about their condition and treatment.

The practice will endeavour to educate patients on health care matters whenever possible.

Your commitment to work with us:

Patients should attend their appointments at the arranged time. If this is not possible they should inform the surgery as soon as possible.

We expect that patients will understand that appointments are for one person only. Additional appointments should be made where there is more than one person.

Many problems can be resolved by advice alone. Therefore patients should not always expect a prescription.

We would ask for patients' support in dealing with all members of the Primary Care Team in the practice in a courteous and proper manner. We will deal with your requests as promptly and politely as possible. In return, we ask that patients remain polite and courteous towards our staff at all times.


Zero Tolerance

The whole health service in Wolverhampton has agreed a policy that we will not tolerate violence or the threat of violence towards any member of staff or anyone else on our premises. Should a patient be violent or abusive to any member of the practice team on the practice premises or to persons working in collaboration with our team, we reserve the right to remove the patient from the practice list with immediate effect.

Alternative facilities are available for patients excluded from a GP's surgery.

 
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